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CUSTOMER JOURNEY
Ikasha Toxtle
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Awarenes - Ikasha is a person that wants to grow in life and is willing to work hard for it. At Folavia this is all possible because of the high living standard and unique working culture.
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Consideration - When Ikasha sees an advertisement regarding a job he always wanted, he is considering applying for it. Of course, this job requires him to travel and move to Folavia and the flight tickets aren't cheap.
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Action - When a discount of 60% for a flight to Folavia pops up his phone, he immediately takes action because he can imagine what the possibilities are with his potential.
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Service - When started the training for the job he appreciates the effort the folavians put into a new worker. He can see that, however, he has some difficulties to fit in because of his typical personalities, he loves the way they live more and more.
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Loyalty - After several months, training has finished. He can now call himself a worthy employee of Folavian engineering. Because of the great support he got in the past few months he stays loyal and plans to stay live in THE PROMISED COUNTRY